Terms and Conditions
General
Nothing in the these terms is intended to affect your rights under the Consumer Protection (Distance Selling)Regulations 2000, Sale of Goods Act 1979 or the Supply of Goods and Services Act 1982.
biggsound
Any queries or complaints regarding the operation of the web site www.circleoffifths.co.uk or any orders placed on that site should be directed to:
biggsound Ltd, 4 Castle Street, Frome, Somerset
Registered in the UK Company Registration Number: 06251597
Registered Office:Wren House, 68 London Road, St Albans, Herts, AL1 1NG
Telephone: 01373 302634
Email: [email protected]
Pricing
We endeavour to ensure that the prices shown on our web site are correct. If an order is placed for a product with an erroneous price we will inform you immediately and give you the option to cancel your order or proceed at the new price.
Payment
We accept payment by credit or debit card via the Paypal secure payment service. We do not store any of your payment card details on our servers.
Delivery
We currently only deliver to the billing address for your credit or debit card. We aim to dispatch your order within 48 hours of receiving it and verifying your payment. If there is going to be any significant delay, we will let you know immediately. If the delay will be more than 7 days we will try to estimate how long and give you the option to wait or to cancel your order and have a full refund. You have a statutory right to a refund if we have not delivered your order within 30 days. Your items are dispatched using the most appropriate carrier for where you are in the world. For destinations in the UK this is Royal Mail First Class. For destinations
elsewhere Royal Mail Airmail will be used. The cost of delivery is always calculated and shown to you before you proceed to payment. If you are ordering goods for delivery outside of the European Union your consignment may be subject to import duty levied in the country of destination. Any such charges must be borne by you.
Cancellation & Refunds
You can cancel your order and request a refund at any time after placing your order up to 7 days after we have delivered your goods. You will receive your refund within 30 days of cancelling. If you wish to cancel your order you must inform us in writing (email or letter), a telephone call is not acceptable. You must return the goods, undamaged and with the original packaging. You must bear the cost of return and take reasonable care to ensure that the goods are not damaged in transit and that we receive the returned goods.
Please note: you cannot return audio or video recordings or computer software that you have unsealed.
We will replace any defective goods and bear the costs of returning the defective goods if necessary. Alternatively we will refund the cost of the defective goods.
Privacy
We will not pass any of your address, email or telephone details to any third party, except those we pass to Paypal for the purposes of processing and validating your payment and order.
General
Nothing in the these terms is intended to affect your rights under the Consumer Protection (Distance Selling)Regulations 2000, Sale of Goods Act 1979 or the Supply of Goods and Services Act 1982.
biggsound
Any queries or complaints regarding the operation of the web site www.circleoffifths.co.uk or any orders placed on that site should be directed to:
biggsound Ltd, 4 Castle Street, Frome, Somerset
Registered in the UK Company Registration Number: 06251597
Registered Office:Wren House, 68 London Road, St Albans, Herts, AL1 1NG
Telephone: 01373 302634
Email: [email protected]
Pricing
We endeavour to ensure that the prices shown on our web site are correct. If an order is placed for a product with an erroneous price we will inform you immediately and give you the option to cancel your order or proceed at the new price.
Payment
We accept payment by credit or debit card via the Paypal secure payment service. We do not store any of your payment card details on our servers.
Delivery
We currently only deliver to the billing address for your credit or debit card. We aim to dispatch your order within 48 hours of receiving it and verifying your payment. If there is going to be any significant delay, we will let you know immediately. If the delay will be more than 7 days we will try to estimate how long and give you the option to wait or to cancel your order and have a full refund. You have a statutory right to a refund if we have not delivered your order within 30 days. Your items are dispatched using the most appropriate carrier for where you are in the world. For destinations in the UK this is Royal Mail First Class. For destinations
elsewhere Royal Mail Airmail will be used. The cost of delivery is always calculated and shown to you before you proceed to payment. If you are ordering goods for delivery outside of the European Union your consignment may be subject to import duty levied in the country of destination. Any such charges must be borne by you.
Cancellation & Refunds
You can cancel your order and request a refund at any time after placing your order up to 7 days after we have delivered your goods. You will receive your refund within 30 days of cancelling. If you wish to cancel your order you must inform us in writing (email or letter), a telephone call is not acceptable. You must return the goods, undamaged and with the original packaging. You must bear the cost of return and take reasonable care to ensure that the goods are not damaged in transit and that we receive the returned goods.
Please note: you cannot return audio or video recordings or computer software that you have unsealed.
We will replace any defective goods and bear the costs of returning the defective goods if necessary. Alternatively we will refund the cost of the defective goods.
Privacy
We will not pass any of your address, email or telephone details to any third party, except those we pass to Paypal for the purposes of processing and validating your payment and order.